Support Delivered
Discreetly to Your Door.

Courier Service

"Can’t Get to Us? We’ll Deliver to You."

If you can’t make it to a needle exchange or live in a remote area, we can deliver what you need directly to your door — discreetly and quickly.

Our courier service is peer-based, confidential, and tailored to your needs. 

Free Courier service to those in remote areas, including the Far North, Waiheke and Great Barrier Islands, Coromandel, and Bay of Plenty. Otherwise courier fee is subsidised.

How It Works

  • Contact us by phone, email, or text
  • Let us know what you need (or ask for help choosing)
  • We’ll discreetly package and courier equipment to you
  • Deliveries are sent in plain packaging with no identifying labels

What’s Included

We can send any of the following:

  • Injecting equipment (needles, syringes, filters, spoons, water)
  • Naloxone kits
  • Drug checking strips
  • Condoms
  • Returns containers
  • Printed harm reduction info
  • HIV self-tests

Retail items available for a small charge: lube, hiridoid cream, extension sets, glass bottles, medical tourniquets.

“We’ll talk with them, ask what they’re using, and include what they need — maybe resources on meth, opioids, or safe disposal.”

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Cost

  • Free delivery for remote areas
  • In some urban zones, a $10 courier fee may apply
  • Retail items incur a charge

Who It’s For

  • People in rural or isolated locations
  • Anyone who can’t visit a needle exchange
  • People who prefer the privacy and convenience of home delivery

We’ll always check in to make sure you’re getting what you need. If something’s not right, we’ll fix it — no questions, no judgment.

“It’s more than a box of gear — it’s a way to stay connected to health support, even if you can’t get to us in person.”

How ADIO Trust Makes a Difference

Fast, confidential, peer-led to your letterbox. — no judgement.

Anonymous & Confidential

No judgment, no names — just safe, private support.

Free Injecting Equipment

Clean supplies available at exchanges, vending machines, or by courier.

Peer-Based Support

Run by people with lived experience who understand your needs.

Free Testing for Hep C, HIV & Syphilis

Fast, confidential, followed up by referrals and free treatment if needed.

Discreet Courier Delivery

We’ll send what you need, wherever you are — no questions asked.

24/7 Vending Machines

Access equipment on your schedule, day or night, low cost at 5 locations